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If you can't seem to find your answer, simply fill up the form below and our customer care specialists will reach out to you as soon as they can.
Product Technical Support
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Before returning your product for repair, you may want to review your user manual or refer to our Knowledgebase for information that may help you further.
Before returning your product for warranty service repair, remember to visit our Knowledge Base for answers to many commonly asked questions and also check your products user manual as this contains valuable information about the operation of your product.
Note: Please attach Proof of Purchase to reduce the lead time to process your request.
How is your product connected? (Other hardware/Software)
Fault Description *
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Please note that your product warranty eligibility will be subjected to further validation.
Our Customer Care personnel will contact you should there be clarifications required.
Your product is out of warranty. You may want to consider visiting your nearest Field Authorized Service Center to service your product.
You may also proceed to fill out this form and our MUSIC Group CARE personnel will get in touch with you. Please note that the service request maybe chargeable.